Built by pharmacists, for pharmacists
Automate your pharmacy, so you can focus on your patients.
Everything your pharmacy needs, in one system. Most pharmacies juggle a stack of disconnected tools on top of their system of record. CareLink consolidates the stack, then does the work inside it.
Everything in one platform, not a stack of tools
Intake and data entry handled in seconds
Never let a patient wait on hold
Patient answers straight into the records
Know what's covered before you fill
Less chasing payers, more patient care
Less reportV18_final_REALFINAL.xlsx, more visibility
Built around your process, not ours
Most pharmacies pay for 5 to 13 separate software subscriptions just to get through the day. CareLink has all of it in one platform. Every pharmacy runs differently, so it is modular by design. Take the pieces you need and shape them around your operations.
Customize your own pharmacy system.
The workflow layer learns from your pharmacists, and each queue, handoff, and automation adapts to how your pharmacy actually works.
Nothing to bolt together and no per-connection fees. Your data is already in one place, so nothing has to be synced back.
A dedicated pharmacist and AI engineer on your account throughout go live to provide hands-on data migration support.
Monthly service credits for workflow changes and feature requests, so the platform keeps adapting to how you work.
Our implementation and support team is pharmacist led. They set up your workflows, keep you compliant, and learn how your pharmacy actually runs.
The first pharmacy system to obtain URAC AI accreditation, with role based access and audit logs you can export.
Ongoing compliance with SOC 2's rigorous reporting standards for safeguarding data security and privacy.
Fully compliant with HIPAA to ensure patient data privacy and protection.
CareLink is the first pharmacy software to undergo URAC AI accreditation.
Fully compliant with GDPR for safe and secure data use.
Encrypted and secure connections are always used for safe data transmission.
Your data is secured at rest and in transit, ensuring full protection against unauthorized access.
CareLink is the AI-native operating system for the modern pharmacy. The software helps you automate manual tasks such as data entry, benefits, prior auths, routine calls, and audit readiness. This allows your team to focus on handling the clinical work and patient care that actually need a pharmacist, so a small team can run a scalable pharmacy operation.
It asks a pharmacist, just like a practicum student or pharmacy assistant would. Clinical questions route straight to your pharmacist with full context provided. Every action is logged or can be exported for audits, and you can always perform any task manually. Think of CareLink as an extra set of hands, not autopilot.
We typically spend two to four weeks in onboarding, working side by side with your team to document and align on your pharmacy workflows before launch. The production cutover itself is completed in a single day.
On average, CareLink cuts down 3–8 log-ins in your pharmacy, including your dispensing system, scheduling, IVR, e-signature, prior authorization portal, spreadsheets, internal communication platforms, and external bots and automation tools.
Yes. CareLink supports a staged approach with integrations so you can keep parts of your stack live while you transition.
A flat monthly fee based on script volume, with pass through fees at cost and renewal increases capped in writing. We don't nickel and dime.
CareLink includes role based access control, audit logs with export, retention settings, and patient data export workflows to support privacy and compliance requirements.
Please enter a valid email address.