Built by pharmacists for pharmacists
Make specialty pharmacy simple.
CareLink is the AI-native pharmacy operating system.
Built by pharmacists for pharmacists
Built by pharmacists for pharmacists
CareLink is the AI-native pharmacy operating system.
The only AI-native pharmacy operating system. Get everything you need for connected care in one seamless platform.
CareLink investigates pharmacy and medical coverage and tracks every prior authorization from submitted to approved, capturing approval details and denial reasons automatically.
Describe what you want and CareLink turns it into a workflow. Routing, follow-ups, reminders, and reports. Teach it a task once, like training a student, and it runs on its own forever.
CareLink reads any document you receive, extracts each field and performs an analysis to initiate next steps, turning 6 minutes of data entry into 20 seconds of review.
CareLink is modular by design, so your team can customize the platform around your operations. Our fluid workflow layer also learns from your pharmacists over time, helping each queue, handoff, and automation adapt to how your pharmacy actually works.
CareLink is a single source of truth for all of your data, patient interactions, scripts, calls, billing and workflows. Open access to read and write allows your tools to stay in sync.
Made by pharmacists, for pharmacists.
CareLink comes with hands-on implementation and ongoing support from a pharmacist-led team, so your workflows stay fast, compliant, and aligned to how your pharmacy actually runs.
Hands-on data migration support and a 1-hour SLA, so you are never left waiting when it matters most.
Monthly service credits for workflow changes and feature requests, so the platform keeps adapting to how you work.
Custom report generation tailored to your pharmacy operations and the exact metrics your team tracks.
So your data stays in sync without manual cleanup or reconciliation
Ongoing compliance with SOC 2's rigorous reporting standards for safeguarding data security and privacy.
Fully compliant with HIPAA to ensure patient data privacy and protection.
CareLink is the first pharmacy software to undergo URAC AI accreditation.
Fully compliant with GDPR for safe and secure data use.
Encrypted and secure connections are always used for safe data transmission.
Your data is secured at rest and in transit, ensuring full protection against unauthorized access.
CareLink is the AI-native pharmacy operating system for specialty pharmacy. It automates data entry, phone calls, prior authorization, benefits verification, compliance, reporting, and more in one platform.
We typically spend two to four weeks in onboarding, working side by side with your team to document and align on your pharmacy workflows before launch. The production cutover itself is completed in a single day.
On average, CareLink replaces 3–8 systems in your pharmacy, including your dispensing system, scheduling, IVR, e-signature, prior authorization platforms, spreadsheets, internal communication platforms, and external bots and automation tools.
Yes. CareLink supports a staged approach with integrations so you can keep parts of your stack live while you transition.
No. CareLink is a flat monthly fee based on your script volume, so your costs are predictable.
CareLink includes role based access control, audit logs with export, retention settings, and patient data export workflows to support privacy and compliance requirements.
Stop paying extra for patchwork infrastructure. Consolidate your stack, automate manual work, and run an efficient pharmacy with CareLink.