Pharmacy Efficiency Score

Is your pharmacy operating at its full potential?

Take this 2 minute assessment to find out how you compare to other pharmacies and recieve expert consulting on how to run more efficiently.

How many scripts do you fill each month?

How many dispensing staff FTEs do you have?

How many calls do you receive per month?

What is your average turnaround to ready (hours)?

How many manual admin hours do you spend per month?

How many monthly claim rejections/exceptions do you handle?

How many total staff labor hours do you run per month?

How many systems does your team switch between?

How are most new prescriptions entered into your system?

Fully manual typing Manual typing with some barcode scanning Mix of manual and OCR automation Mostly automated intake (OCR / structured e-prescribing)

How do you handle call/refill workflow today?

Most refill/status requests handled manually Partial scripting and IVR, high manual handoff Standardized automation for common requests High automation with exception-only routing

How do you handle exception resolution today?

Ad hoc handling, no common playbook Basic templates, inconsistent execution Standard workflow with owner accountability Automated routing with proactive prevention

How do you generate pharmacy performance reports?

Manual spreadsheets Export data and build reports manually Built-in reports from systems Real-time dashboards

Is your pharmacy operating at its full potential?

How are most new prescriptions entered into your system?

How do you handle call/refill workflow today?

How do you handle exception resolution today?

How do you generate pharmacy performance reports?

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