Real feedback from real pharmacy teams who replaced their old stack with CareLink.
I can say this is my first day in the pharmacy since going live with the virtual assistants and the difference is crazy.
Overall, the features are being used daily now by our pharmacies who have shared positive feedback with us as well.
So far everything is working well. We did have some kinks and your team has been very helpful in helping us address everything. Thank you
Just want to say thank you for everything. This is making my life so much easier. I appreciate it. We got to make our work a lot better than what it is.
Absolutely it was a lot better than what we had before. With a few tweaks we can discuss it will be even more effective.
I love that. I mean that's, that's amazing.
Overall staff feedback has been pretty positive and of course we only anticipate it getting easier.
Feedback from customers was good. We've got four pharmacies that also want to get access.
There's pretty universally positive feedback.
The technology is wonderful - accurate, easy-to-use, and economical. I am confident we'll be able to cap/reduce labour in our stores where more than one order entry staff is currently employed.
The feedback from our end from my colleagues is absolutely positive.
It's had good feedback, particularly from our internal pharmacist on the quality of the accuracy like it's detecting the information and summarizing it well.
The idea of changing PMS to access these features felt overwhelming, but it's something I'd seriously consider again if I didn't gain access to these tools that have significantly improve my team's productivity.